.Five9 (FIVN) has been rewarded the 2024 Aragon Study Innovation Honor for Artificial Intelligence Call Centers as well as named an Innovator in 2 Aragon Research study World reports: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025. The company was identified as the best key seller in the AI Agent Operating systems report.At the primary of Five9’s technology is their sight for The brand new CX, where AI Professionals and AI-empowered Human being Brokers work together to provide hyper-personalized consumer experiences. The business just recently introduced brand-new improvements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use technology in market progression as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually also called a Leader in The Aragon Analysis World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and also Aragon Research Study Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been actually called a victor of the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Contact Centers. Also, Five9 has actually been named a Forerunner in pair of Aragon Research Globe reports: AI Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Analysis highlights Five9’s setting as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 file openings Five9 as the most
critical seller measured in
the record, identifying Five9 s critical vision for AI-driven technology in CX. At the core of this particular advancement is Five9’s perspective for The brand-new CX where AI Representatives as well as AI-empowered Person Representatives collaborate to deliver hyper-personalized, uncomplicated consumer experiences. Through inspiring organizations to deliver transformative client communications while lowering expenses as well as boosting efficiency, Five9 is actually specifying brand-new criteria for AI-powered options in the call center business.
AI is fundamental for producing extraordinary client experiences, and our experts are honored to be recognized through AragonInvestigation as cutting-edge for our initiatives to push the smart call facility onward, claimed Jonathan Rosenberg, Chief Technology Officer and Head of AI, Five9. Our emphasis has actually been actually, and will definitely continue to be, aiding businesses deliver those adventures along with easy-to-use resources and functionalities. With each brand-new innovation, our experts take a step forward for each Five9 and also for the sector in its entirety.
The Aragon Research Advancement award recognizes suppliers leveraging visionary use of modern technology to certainly not merely adapt as markets alter, yet to definitely disrupt as well as notify how their markets will progress. Five9 was actually officially shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors ceremony.Five9’s devotion to development, specifically its own vision for blending AI Brokers and AI-empowered Human Professionals, is preparing a new specification for just how companies may provide hyper-personalized as well as seamless client knowledge, claimed Jim Lundy, Owner, Chief Executive Officer and Lead Expert, Aragon Research. This award as well as file recognition builds on Five9’s dedication to delivering AI innovations for CX.
Earlier this year, the business launched brand-new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that completely transform the technique companies move toward CX, steering far better end results for both clients and also brokers. About Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, supplies a comprehensive rooms of answers to power AI-elevated client experiences that deliver much better service results and Bring Happiness to CX.
Our combined cloud-native offering allows hyper-personalized consumer adventures as well as additional inspired workers, creating every customer interaction much more connected, effortless, and also private. Counted on through 2,500 +customers as well as 1,400+ companions internationally, Five9 brings together the energy of artificial intelligence, our system, as well as our folks to drive AI-elevated CX.For additional information, visit www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil liberties Set aside.
The identification of an Aragon Research honor winner is not a promotion by Aragon Investigation of any sort of supplier, item, or even company. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major honors did Five9( FIVN) gain in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Research Development Honor for Artificial Intelligence Connect With Centers as well as was actually named a Forerunner in two Aragon Research study Globe documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What new AI items did Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents to completely transform consumer expertise administration.Exactly how does Five9’s( FIVN )NEW CX eyesight impact client service? Five9’s brand-new CX eyesight blends artificial intelligence Agents with AI-empowered Human Representatives to provide hyper-personalized, simple clientexpertises while lowering costs as well as improving efficiency.
What was actually Five9’s( FIVN) key role in the Aragon Study Planet 2025 record? Five9was set up as the best tactical merchant in the artificial intelligence Representative Platforms in the ICC, 2025 document, realizing their critical sight for AI-driven innovation in CX. When did Five9( FIVN) get the AragonAnalysis Advancement
Award
?
Five9 was officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.